Warranty

Get the security of industry-leading warranties

Every Arcoaire home comfort product is backed the way it’s built—to be the best. Arcoaire systems come with the confidence of long-lasting warranties on both the key components and functional parts. You can even extend coverage through dealers who participate in HELP® (Homeowner’s Extended Labor Program).

No Hassle Replacement™ limited warrantyNo Hassle Replacement limited warranty

The Arcoaire No Hassle Replacement™ limited warranty gives you a limited warranty that assures you of continued comfort—no worries, no questions. Now, you get a brand new replacement unit* should a major component (the compressor, covered coil or heat exchanger) fail during the No Hassle period. Ask your dealer for details.

Standard Warranty7 year Parts limited warranty

Your Arcoaire home air conditioner, heat pump, or furnace carries a limited warranty on all functional parts. Look for specific details in the product description, check the actual certificate, or ask your dealer for information.

Key Component Warranty

Key components often carry a longer limited warranty than functional parts. For instance, the primary heat exchanger or compressor may come with separate coverage. Each product varies so check the listing, the actual certificate, or ask your dealer.

Protecting Your Warranty

You are required to provide proof of yearly maintenance service by a qualified service technician to keep your warranty valid. The dealer also needs the serial number and model number of your unit, so keep your original receipts. For assistance in filing claims, your dealer can contact his distributor who is supported by ICP, International Comfort Products, LLC (USA).

Click on Dealer Locator to find the Arcoaire dealer nearest you or check your yellow pages.

HELP® is the warranty extension that gives you peace of mind! HELP®

The Homeowner’s Extended Labor Program saves you any worry about any bills because it picks up where your parts warranty stops. You can get five, seven or ten years of added protection. HELP® covers all labor and all other costs of any repairs. 

FAQs

What is HELP®?
What if I change dealers?
Is preventive maintenance required?
What does HELP® exclude?