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If you need help with resolving your Wi-Fi connectivity issues, you may download the RouteThis diagnostic tool on your mobile device using the links below and follow the instructions provided in the app.

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Ion™ Black System Control

Product Information

DOWNLOADS
Ion™ SmartHome App for iOS®
Ion™ SmartHome App for Android®
Ion™ SmartHome App for Desktop
RouteThis App for iOS® (Use code CARR to download)
RouteThis App for Android® (Use code CARR to download)

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LOGIN

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Ion™ Gray Smart Thermostat

Product Information

DOWNLOADS
Ion™ SmartHome App for iOS®
Ion™ SmartHome App for Android®
Ion™ SmartHome App for Desktop
RouteThis App for iOS® (Use code CARR to download)
RouteThis App for Android® (Use code CARR to download)

REGISTER

LOGIN

Observer® System Control

Product Information
Learn More
DOWNLOADS
My Observer® Mobile App for iOS®
My Observer® Mobile App for Android®
My Observer® Mobile App for Desktop
RouteThis App for iOS® (Use code CARR to download)
RouteThis App for Android® (Use code CARR to download)

REGISTER

LOGIN

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